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Personal Data That We Collect

Make My Blinds Ltd needs to collect essential data to be able to complete your order. When completing an order with us, either a free sample or a paid order, we will take your name, billing address, contact telephone number, email address and where applicable, a separate delivery address. Payment details are also taken for orders where payment is needed.


How We Use Personal Data

Make My Blinds Ltd uses the data that we collect to provide you with the physical product that you have ordered from our website. We require your name so we can address our postal or electronic communications to you and also so that your new blind is dispatched to you. We require your billing address to allow validation of your payment details and where applicable, a delivery address is taken so that the parcel can be delivered to the address that suits you best. We also take a contact telephone number so that we can contact you if there are any problems with your order and we take an email address so that we can send you order notifications and updates and any communications should we be unable to contact you by telephone. Your email address also serves as part of your login to our order tracking service.

 

Reasons We Share Personal Data

We share your personal data as necessary to complete any transaction or provide any product you have requested or authorised. This data is shared with suppliers and couriers working on our behalf. It is also used when required by law or to respond to legal process, to protect our customers and to protect the rights or property of Make My Blinds Ltd. Access to your personal data is limited to information needed to perform these functions and may not be used for other purposes. Furthermore, all personal information is processed in accordance with this Privacy Notice and as permitted by applicable data protection laws.

 

Will I be contacted for marketing purposes?

By combining the data we have about you, we then use this to offer you promotions, products and services that are most likely to interest you. The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.

We offer regular emails to let you know about any promotions that may be running along with any new products that we have introduced into our ranges.

Your email address is never shared outside of Make My Blinds Ltd and you can unsubscribe at any stage by clicking on the unsubscribe link in any marketing email you have received from our company.

Cookie Policy

Websites and online services provided by Make My Blinds may use "cookies". Cookies permit you to use our shopping baskets as well as personalising your experience when you visit our sites. In addition, they allow us to monitor which parts of the site our users visit and enable us to measure how effective ads and web searches are to give us an idea about user behaviour which, in turn, allow us to improve the products and services we offer.

Check with your provider to find out how to disable cookies in your browser. Please be warned, however, that disabling cookies may mean you will be unable to use certain sections of our site.

Based on the guidelines in the ICC UK Cookie guide, we have separated the cookies we use on our site into three categories. They are:


Category 1 - Strictly Necessary Cookies

This type of cookie allows you to browse our site and use services such as the shopping basket. Without these cookies you will be unable to use many of our site's features.


Category 2 - Performance Cookies

This type of cookie collects data about user behavior on our sites, including information about the pages you visit most. This allows us to improve our sites and provide a better, more comprehensive user experience. This type of cookie also tells our affiliates about visits to our site that originated on one of their sites. Additionally, it tells the affiliate whether that visit resulted in a purchase, plus details of the product or services bought. It does not, however, collect any personal information about you the user. All this information is aggregated and completely anonymous.


Category 3 - Functionality Cookies

This type of cookie keeps track of the choices you make while browsing our sites. This can include geographical location, products viewed, videos watched and other customisable elements of our site such as font size. The purpose of these cookies is to give you a personalised browsing experience. These cookies are also completely anonymous and will not be used to track your browsing on any sites other than our own.


How Secure is the Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We do not reveal any of your credit card details when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.


How can I see what information you have about me?

It's your right under the UK Data Protection Act to ask for a copy of your information.

We'll need to see two copies of your ID. Valid forms of ID include the following:

  • Passport
  • Driving license
  • Birth certificate
  • Utility bill (from the last three months)
  • Current vehicle registration document
  • Bank statement (from the last three months)
  • Rent book (from the last three months)

To get in touch, email: [email protected]


Or write to:

The Data Protection Officer, Make My Blinds, Fourth Way, Bristol, BS11 8DL

If you wish to make changes to the data we hold, please let us know (using the contact details above) after you have received your copy of your data and we can make alterations or erase the data if appropriate.

Of course, you can only request information regarding yourself and no other person.