Product Imagery Product images are for illustration purposes only. While we endeavour to provide the best representation possible, we always ask that you request a free sample before your purchase which will be sent out the same or next day, by 1st class post.
Fixings & Controls The blinds are easily fitted using multi-directional brackets which can be face fixed to the window, wall, side of the window recess or fixed into the top of the window recess. All necessary brackets and fittings are included, except from screws and wall plugs.
Manufacturing Tolerance & Weight Please note that made to measure blinds are made within a 5mm manufacturer tolerance on both the width and drop of the blind. Blinds over 275cm wide will be heavy due to the material. We strongly suggest where possible to split larger windows into smaller blinds. Please note that larger blinds over 200cm wide and 200cm drop will require a join in the fabric. If the blinds are going to be installed next to each other, please let us know so we can align the join, otherwise, the joins may not align once installed.
Made to Measure Blinds A product that requires the exact width to be typed in the box is 'Made-to-Measure' and cannot be returned under our normal terms and conditions.
All of our blinds are manufactured with child safety at the forefront of their design. We will send you your new blinds with relevant safety devices to make our products as child safe as possible.
We’re committed to supplying blinds that are child-safe, and all of our blinds undergo rigorous testing to ensure they comply with British Safety Standard EN13120.
You must install all supplied safety devices alongside your blind.
Instructions on installing the safety devices are included in the fitting instructions you will receive with your order.
Safe by design Blinds
If you receive your blind without any additional safety devices. It may be because your new blind is safe by design and does not require additional safety devices.
Need Advice?
Our customer services team are here to help. If you have questions regarding the safety features and devices we supply, please call us or start a live chat.
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Rest Easy With Your Measurements
If you've made an error whilst measuring for your new blinds, we will provide a like-for-like replacement up to the same price for one of your blinds.
MeasureSure does not cover changing blinds from one pattern or design to another. It's important to order free samples beforehand to ensure you're satisfied with the fabric.
Add items to your basket as usual and find the MeasureSure Cover at the checkout. T&Cs apply.
This blind is a made to measure product and will is manufactured using the measurements and specifications you provide us.
This blind can not be returned or refunded unless there is a manufacturing defect or error.
In which case, your new blind is covered by our 5-year warranty and will be remanufactured and re-delivered free of charge.
We strongly recommend
Double-check your measurements and ensure you have followed our step by step measuring instructions here.
If you’re unsure about anything to do with your order, please get in touch with our friendly customer services team before placing your order.
Add our MeasureSure Guarantee at checkout for only £9.99. If you've made a mistake measuring, we will replace your blind free of charge.
