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    Make My Blinds – FAQ’s


    How do I measure?

    Making sure you get your measurements correct is a vital part of buying made to measure blind, but fortunately – it’s a simple process. There are 2 type of measurement  – recess and exact. For a recess measurement you need to take 3 measurements across the width (top, middle, bottom) and record the smallest measurement. We then need to measure the drop (length), for this take a measurement on the left, centre, and right- again recording the smallest. Use these 2 smallest measurements as the numbers you enter when ordering your blind. Whats even better is we have created a handy video which explains the above.

     

    For an exact fit blind we only need 2 measurements, your width and drop. With the width you need to decide how wide you want your blind. If it is to sit outside the window recess recommend overlapping it by 50mm on either side. All you need to do is measure the width you need your blind and write it down. Then you need to decide how high you want to install your blind, and measure from there to where you want your blind to stop. This measurement is your drop. Again, we have a handy video on how to measure for a exact fit blind.

     
     

    What is the difference between a recess and exact fit?

    As explained above, a recess measurement is used when you want to install your blind inside the window recess. Put simply the recess is the box your window sits within and is made up of the window sill and the two window reveals on either side. An exact fit blind is when you need a blind made to a specific size, usually for when it’s being installed outside of the window recess.

    What do I do if my window handle is in the way?

    Window handles can get in the way, but there is a simple way around them. When measuring for your new blind you need to take these into consideration. Measure out from the window frame to the furthest part of the handle, lets say its 30mm. All you need to do then is measure a minimum of 40mm from the window frame when taking your measurements. We recommend measuring a further 10mm away from the window just for the added safety when installing.

    Can I cancel my order?

    We’re sorry to hear that, but we need to know within 24 hours of placing your order otherwise once production has started we are unable to stop it.

    I need to amend my order

    No problem, please give us a ring as soon as possible and we can make any amendments needed. Be warned – you have approximately 24 hours in which to do this from placing your order. Past this and your order will be too far along the production schedule to be amended.

    My order has turned up damaged – what do I do?

    Unfortunatly we are not immune to knocks and damages in transit – same as everyone else’s parcels that are in the trusting care of courier companies. If your blind is visibly damaged on arrival please mark it as ‘Damaged’ when signing for it. Then take a photo (as evidence) and give us a ring straight away. We will require that photo, but we will go through opening the box with you making sure that nothing inside is damaged. If it is we will sort it for you ASAP and get a replacement sent out to you.

    How long will my blinds take to arrive? 

    We aim to dispatch all blinds as quickly as possible, but on each of our product pages we have an estimated delivery date for your blinds. We will also update you on the status of your order once it is placed. When they are made and ready to be dispatched DPD will email or text a timed delivery slot so you know when to be in to receive them.

    How do I order my free samples?

    We love sending out our free samples! With so many fabrics to choose from we understand the importance of seeing the fabrics before you buy. To order a sample simply click onto the product page and click on the ‘Add sample to basket’ on the right of the page. This will put that sample into your basket. Then go through to the checkout, plum in your details and off you go. Alternatively give us a ring on 0800 368 8441 and we can take your request over the phone. 

    Now we’ve covered those important points we should get onto the fun stuff. Below we have a few of our favourite blinds which we think you will love. If it’s floral print roller blinds, blackout verticals or some lovely real wood venetian blinds – we have them all. All of these come with our 4 year warranty, are all made to measure and all dispatched to your door.